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IT that just works.
Personally managed.

No hold music, no ticket system, no tech jargon. Direct IT support for individuals and businesses in Zurich and across Switzerland.

Send a request +41 44 505 23 67
5.0 on Google
Swiss quality
Support in DE / EN / ES
5.0
12 Google reviews
status.itartsupport.com
System monitoring Active
Phone response time < 30 min
Remote help < 2 hrs
UPTIME · 30 DAYS99.9%
< 30 min
Personal reply
<0 min
Phone response time
<0 hrs
Remote issues solved
0
Stars on Google
0
Languages: DE / EN / ES
Services

What we do for you

From quick remote fixes to fully managed IT. Tailored, transparent and all from one provider.

Managed IT Service

Your entire IT in good hands. We monitor, maintain and protect your systems proactively, before problems even appear. Ideal for SMEs without their own IT department: one dedicated contact, predictable costs, no surprises.

24/7 monitoringUpdate managementPriority supportMonthly report
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Remote Support

Fast remote help wherever you are. Secure connection, problem solved, usually in under 2 hours.

WindowsMacAndroid
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Security & Backup

Protection against viruses, ransomware and data loss. Automated backups, monitoring and privacy compliant with Swiss law.

FirewallBackupsSwiss nDSG
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Websites & Hosting

Websites that sell. Concept, design, development and hosting in Switzerland, all from one source.

DesignSEOSwiss hosting
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Network & Infrastructure

Stable Wi-Fi, a secure company network and a properly configured firewall. Planned, built and documented.

LAN / Wi-FiVPNFirewall
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On-site Service

We come to you, at home or at the office. Zurich and surroundings usually the same day, nationwide on request.

ZurichNationwideSame-day
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Software & Custom Solutions

Tailor-made software for your specific needs. Automations, tools and integrations that take repetitive work off your hands and visibly simplify your processes.

AutomationCustom toolsAPI integrationDatabases
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Connected IT infrastructure, visualised Live monitoring active
99.9%
Uptime
Infrastructure

We build the foundation your business runs on.

From the Wi-Fi in your office to the server in the basement: we plan, build and monitor your IT infrastructure. Cleanly documented, backed up with redundancy and set up so you never have to think about it again.

Proactive monitoring

We see the problem before you notice it. Around the clock.

Redundancy & backups

Fail-safe systems and automatic backups, hosted in Switzerland.

Fully documented

Every device, every setting. Transparent and easy to follow at any time.

Infrastructure services
Why IT-Art Support

No call center. No tickets. One person who knows you.

Big IT companies manage problems. We solve them. Personally, quickly and explained in a way you actually understand.

01

Personal & direct

You always talk to a person who knows your IT. Call, WhatsApp or email: a reply within 30 minutes.

02

Fast & reliable

Remote requests are usually solved in under 2 hours. On-site visits the same or next day.

03

Transparent & fair

Clear prices before work begins, no hidden costs. We explain what we do and why, in plain language.

04

Multilingual

Support in German, English and Spanish. So technology is explained in your language, not ours.

Solutions

Who we work for

Whether a private household, a growing SME or a demanding security requirement: we adapt to you, not the other way around.

Modern IT workspace at home

IT at home that just works

Slow computer, no Wi-Fi in the living room, a new device to set up? We solve it, personally and without the tech jargon.

  • Set up, clean up and speed up PC & Mac
  • Get Wi-Fi, printers and smart home running
  • Data recovery, backup and virus protection
Request help
How it works

Three steps to a solution

Simple and with no technical knowledge required. You get in touch, we take care of the rest.

STEP 01

Get in touch

Call, WhatsApp or the form, whatever suits you. Briefly describe what is not working.

STEP 02

Analysis & diagnosis

We analyse the problem, remotely or on site, and tell you clearly what it costs and how long it takes.

STEP 03

Problem solved

Your IT works again. We document the solution and stay available for follow-up questions.

Web design

Like this website? We built it ourselves.

Design, code and hosting: all by IT-Art Support. We create exactly this kind of website for your business too. Fast, modern and built to turn visitors into customers.

Custom designNo website builder, no template. Your brand, your presence.

Fast and SEO-strongLoad times under one second, found on Google.

Hosting & maintenance includedWe run and maintain your site, you focus on your business.

Request a website
Packages

Transparent support, fairly calculated

Three ways we can support you. We agree the exact scope personally based on your situation, with no contract lock-in and no hidden costs.

Personal
For private households & individuals
On request
Billed by time and effort, cost range agreed upfront
  • Remote and on-site support
  • Set up PC, Mac, Wi-Fi & devices
  • Data recovery & backup setup
  • Reply in under 30 minutes
Send a request
Popular
Business
For SMEs without their own IT department
On request
Fixed monthly flat rate, predictable budgeting
  • Everything in Personal, plus:
  • Managed IT with 24/7 monitoring
  • Priority support & a dedicated contact
  • Network, servers & monthly report
Request a quote
Complete
For demanding businesses & projects
Custom
Tailored offer after a consultation
  • Everything in Business, plus:
  • Security audit & data protection per Swiss nDSG
  • Websites, software & automation
  • Custom solutions & project management
Book a call

Not sure what you need? Get in touch. We give honest recommendations, even when that means less.

Testimonials

What our customers say

5.0 · 12 reviews on Google, unfiltered and in their original language
Sehr professionell & schnell! Fernando hat meinen PC in Blitzgeschwindigkeit zusammengestellt, gebaut & geliefert!
V
Valent ThaqiPC build & delivery
Meinen fehlerhaften Server hat er in 20 Minuten wieder zum Laufen gebracht. Ein sehr kompetenter junger Mann, weiss was er tut. Spitze!
P
Pascal BäckerServer repair
Freundlich, zuverlässig und speditiv. Hat meinen alten Computer aufgerüstet und Windows 11 installiert. Kann ich sehr empfehlen.
H
Hans SchubigerPC upgrade
The company has an excellent service, rapid and professional! They came from one day to the next, understanding the importance and emergency of the problem. 100% recommended!
R
Raluca SimuOn-site service
Helped me to setup all the security installation inclusive my server and home media system. Very friendly and communicative.
M
Marco M.Security & home network
IT-Art Support hat mir schon mehrfach bei IT-Problemen geholfen, unter anderem bei Windows-Themen und technischen Fehlern. Sehr zuverlässig.
I
Immanuel MickanWindows support

All reviews come from verified Google accounts. View on Google Maps

The team

People you can trust

Each team member brings their own expertise. Together we cover every area of modern IT.

F

Fernando

Founder & IT strategy

R

Ray

Hardware & systems

L

Lucas

Software & development

A

Angelo

Electronics & infrastructure

Meet the whole team

Frequently asked questions

Good to know

The questions we get asked most often. Something else on your mind? Just ask us.

How quickly can I reach you?

We usually reply within 30 minutes, by phone, WhatsApp or email. Remote problems are mostly solved in under 2 hours, and on-site appointments in Zurich and the surrounding area are often possible the same day.

What does support cost?

For private customers we bill by time and effort, and for SMEs we offer support with a fixed monthly flat rate on request. You always get the cost range before work begins. No hidden costs, no surprises.

Do you also work outside of Zurich?

Yes. We offer remote support across all of Switzerland. On-site, we work mainly in the Zurich area, but we travel nationwide when needed.

In which languages can I contact you?

In German, English and Spanish. We explain technology in your language, clearly and without jargon.

Do I have to sign a contract?

No. You can hire us for a single task or have us support you on an ongoing basis. Our managed packages are monthly and without a long-term commitment.

Is my data safe with you?

Absolutely. We treat your data confidentially and in line with Swiss data protection law (nDSG). Backups and hosting run in Switzerland wherever possible.

Ready for IT that just works?

Write to us or give us a call. We reply personally, usually within 30 minutes.

Send a request +41 44 505 23 67

FREE INITIAL CONSULTATION · NO CONTRACT REQUIRED