IT that just works.
Personally managed.
One dedicated contact instead of a call center. Personal IT support for households and SMEs on the Zurich Gold Coast and across Switzerland. Reply within 30 minutes.
No obligation · Reply within 30 minutes
Meinen fehlerhaften Server hat er in 20 Minuten wieder zum Laufen gebracht.
Pascal Bäcker
In Blitzgeschwindigkeit zusammengestellt, gebaut und geliefert.
Valent Thaqi
Freundlich, zuverlässig und speditiv. Kann ich sehr empfehlen.
Hans Schubiger
What we do for you
From fast remote help to complete IT care. Personal, transparent and all from one source.
Managed IT Service
Your entire IT in the best hands. We monitor, maintain and protect your systems proactively, before problems even arise. Ideal for SMEs without their own IT department: one dedicated contact, predictable costs, no surprises.
Learn moreRemote Support
Fast remote help wherever you are. Secure connection, problem solved, usually in under 2 hours.
Learn moreSecurity & Backup
Protection against viruses, ransomware and data loss. Automated backups, monitoring and data protection under the nDSG.
Learn moreWebsites & Hosting
Websites that bring in enquiries. Concept, design, build and hosting in Switzerland, all from one source.
Learn moreNetwork & Infrastructure
Stable Wi-Fi, a secure company network, a cleanly configured firewall. Planned, built and documented.
Learn moreOn-Site Service
We come to you, at home or at the office. Zurich and the surrounding area usually the same day, nationwide when needed.
Learn moreSoftware & Custom Solutions
Tailored software for your specific needs. Automations, tools and integrations that take over repetitive work and make your processes noticeably simpler.
Learn more
You reach real people, not a call center.
We are IT-Art Support, a small, well-established team based in Herrliberg on Lake Zurich. When you call us, you speak with a real person who knows your situation: no waiting queue, no anonymous ticket system.
Depending on what you need, the right person from our team takes care of it, always personally and in plain language instead of jargon. We usually get back to you within 30 minutes. It is precisely this closeness that keeps our clients with us and why they recommend us to others.
Cleanly documented
We build the foundation your business runs on.
From the office Wi-Fi to the server in the basement: we plan, build and look after your IT infrastructure. Cleanly documented, properly secured and set up so you never have to think about it again.
We take care of maintenance and updates so faults never turn into a problem in the first place.
Tested backups, hosted in Switzerland wherever possible.
Every device, every setting. Transparent and traceable at any time.
No call center. No tickets. One contact.
Big IT firms manage problems. We solve them. Personally, quickly and explained so that you understand it.
Personal & direct
You always speak with a person who knows your IT. Call, WhatsApp or email: reply usually within 30 minutes.
Fast & reliable
We solve remote requests usually in under 2 hours. On-site appointments the same or the next day.
Transparent & fair
Clear prices before the work begins, no hidden costs. We explain in plain terms what we do and why.
Multilingual
Support in German, English and Spanish. So technology is explained in your language, not in ours.
Who we work for
Whether a private household on the Gold Coast, a growing SME or a demanding security question: we adapt to you, not the other way around.
IT at home that simply works
Slow computer, no Wi-Fi in the living room, a new device to set up? We solve it, personally and without the jargon.
- Set up, clean up and speed up PC & Mac
- Get Wi-Fi, printers and smart home running
- Data recovery, backup and virus protection
Your IT department, without the payroll
One dedicated contact for the entire IT of your business. Predictable costs, fast response and technology that moves your business forward instead of holding it back.
- Managed IT with monitoring and priority support
- Network, servers and cloud set up properly
- Websites, software and automations from one source
Protection before it burns
Ransomware, data loss, data protection: we secure your systems proactively, in line with Swiss data protection law and with backups you can rely on when it matters.
- Firewall, antivirus and multi-factor protection
- Automatic, tested backups in Switzerland
- Data protection under the nDSG, put into practice clearly
Three steps to a solution
Straightforward and with no technical knowledge required. You get in touch, we take care of the rest.
Get in touch
Call, WhatsApp or the form, whatever suits you. Briefly describe what is not working.
Analysis & diagnosis
We analyse the problem, remotely or on site, and tell you clearly what it will cost and how long it will take.
Problem solved
Your IT is running again. We document the solution and stay reachable for any follow-up questions.
Do you like this website? We built it ourselves.
Design, code and hosting: all from IT-Art Support. This is exactly the kind of website we design for your business too. Fast, modern and built to turn visitors into clients.
Tailored designNo builder, no template. Your brand, your presence.
Fast and SEO-strongShort load times, cleanly built and easy to find on Google.
Hosting & upkeep includedWe run and maintain your site, so you can focus on your business.
No obligation · Reply within 30 minutes
We will design your new homepage. Free and with no obligation.
Wondering whether a new web presence is worth it? Then we turn the order around. We first build you a free draft of your homepage, so you can see in black and white how your company could look online. Only once you like it do we talk about building it out. No price, no contract, no risk.
No obligation · Free · Reply within 30 minutes
You see the result before you decide
No cost and no commitment
Reply to your enquiry within 30 minutes
What our clients say
Sehr professionell und schnell. Fernando hat meinen PC in Blitzgeschwindigkeit zusammengestellt, gebaut und geliefert.
Meinen fehlerhaften Server hat er in 20 Minuten wieder zum Laufen gebracht. Ein sehr kompetenter junger Mann, weiss was er tut. Spitze.
Freundlich, zuverlässig und speditiv. Hat meinen alten Computer aufgerüstet und Windows 11 installiert. Kann ich sehr empfehlen.
The company has an excellent service, rapid and professional. They came from one day to the next, understanding the importance and emergency of the problem. 100% recommended.
Helped me to setup all the security installation inclusive my server and home media system. Very friendly and communicative.
IT-Art Support hat mir schon mehrfach bei IT-Problemen geholfen, unter anderem bei Windows-Themen und technischen Fehlern. Sehr zuverlässig.
Schnelle, kompetente Problemlösung, sehr empfehlenswert. Bisher nur gute Erfahrungen gemacht.
Sehr zu empfehlen. Schnelle Rückmeldung und kompetente Beratung.
All reviews come from verified Google accounts. View on Google Maps
Transparent support, fairly priced
Three ways we support you. We tailor the exact scope to your situation in person, with no contract lock-in and no hidden costs.
- Remote and on-site support
- Set up PC, Mac, Wi-Fi & devices
- Data recovery & backup setup
- Reply within 30 minutes
- Everything in Private, plus:
- Managed IT with ongoing monitoring
- Priority support & dedicated contact
- Network, servers & monthly report
- Everything in Business, plus:
- Security audit & data protection under the nDSG
- Websites, software & automation
- Custom solutions & project management
Not sure what you need? Get in touch. We give honest advice, even when it is less.
Why you can reach out with confidence
Only what we can actually deliver. No small print, no empty guarantees.
Reply within 30 minutes
You write or call, and usually get a personal response within 30 minutes.
Remote help usually in under 2 hours
We solve most problems by remote help the same day, often within two hours.
Free initial consultation
The first assessment is free and with no obligation. You decide afterwards, in your own time.
Free homepage draft
Anyone thinking about a website gets a free draft first. Only then do we talk about building it out.
No contract lock-in
A single job or ongoing care, you choose. No subscription is pushed on you, cancellable at any time.
Cost estimate before the work
You always know before we start what a job will cost. No surprise on the invoice.
Good to know
The questions we are asked most often. Something else on your mind? Just ask us.
Do you work for private individuals too, or only for companies?
Both. Around the Zurich Gold Coast we look after many private households, from the slow laptop and the Wi-Fi that drops out in the garden to the complete smart home. We also support SMEs without their own IT department. The approach is the same either way: personal, easy to understand and free of jargon.
Do I have to sign a contract?
No. You can call us for a single task, such as a repair or setting up a new device. If you want lasting peace of mind, there is our Managed IT service with a dedicated contact. You decide, no subscription is ever pushed on you.
What does a job cost?
It depends on the effort involved, which is why we always tell you the price before the work begins. The initial assessment is free and there are no hidden costs. You receive a clear quote and give the go-ahead before we start.
How does working with you start?
You describe your issue by phone, WhatsApp or the form. We usually get back to you within 30 minutes, assess the situation and suggest the next step: remote help, an on-site appointment or a quote. No one has to sign anything first.
Is remote access secure? Can you see my private data?
Remote access runs over an encrypted connection that you start yourself and can end at any time. You see everything we do on your screen the whole time. Without your active consent no connection is made, and we open nothing that is not part of the task.
What happens to my data? Do you respect data protection?
Your data stays your data. We work in line with the revised Swiss Data Protection Act (nDSG), store only what the job requires and pass nothing on to third parties. Wherever possible we keep backups and hosting in Switzerland.
Is it true that the first homepage is free?
Yes. Anyone thinking about a new website gets a free draft of the homepage from us, with no obligation. That way you see our work before you spend a franc. If you like it, we build on it. If you don't, you have lost nothing.
How quickly can I reach you and how quickly do I get help?
We usually respond to a call within 30 minutes. Remote problems we mostly solve in under 2 hours. On site in Zurich and the surrounding area we are often there the same or the next day. For genuine emergencies there is a separate hotline.
Which area do you cover?
Our home is Herrliberg on the right shore of Lake Zurich, and we work throughout German-speaking Switzerland. We provide remote help nationwide; for on-site visits we come mainly to the Zurich area and further afield on request.
In which languages can I get support?
In German, English and Spanish, spoken and written. Especially on the Gold Coast and in internationally run households and companies, this makes a real difference for many clients.
Ready for IT that just works?
Write to us or give us a call. We reply personally, usually within 30 minutes.
No obligation · Reply within 30 minutes
FREE INITIAL CONSULTATION · NO CONTRACT LOCK-IN