Tell us what is not working
A brief description is enough. You reach someone who understands your IT directly, and get a reply usually within 30 minutes.
How to reach us
No waiting queue, no ticket system. Choose the way you prefer. By phone and on WhatsApp we are fastest.
Phone
+41 44 505 23 67
Often the fastest way
info@itartsupport.com
Emergency hotline
+41 79 175 60 58, for genuine emergencies only
Location
Herrliberg, Canton of Zurich. Working across Switzerland.
Get a free consultation
Describe your issue, briefly or in detail. We reply personally, with no obligation and usually within 30 minutes.
Common questions about getting in touch
How quickly do you respond?
Our response times at a glance:
- Phone: usually within 30 minutes
- Remote requests: mostly in under 2 hours
- Email: within 24 hours
- Managed Service: with priority
How does calling you work?
When you call +41 44 505 23 67, you briefly answer one or two automated questions. We then get back to you personally and can help you directly.
Is there emergency support outside business hours?
Yes. For urgent emergencies you can reach us at +41 79 175 60 58. Please use this number for genuine emergencies only.
How does remote support work?
We use RustDesk for secure remote connections. Download the app, tell us your ID, done. You see what we do at all times and can end the connection immediately.
In which languages do you offer support?
We help in German, English and Spanish, personally and without the technical jargon.
What does your support cost?
It depends on the effort involved, which is why we always tell you the price before the work begins. The first conversation and the assessment are free, and there are no hidden costs.