The person behind your IT support
IT-Art Support is not an anonymous firm. It is Fernando from Herrliberg, who looks after your IT personally and usually gets back to you within 30 minutes.
You reach real people, not a call center.
We are IT-Art Support, a small team based in Herrliberg on Lake Zurich. When you call us, you speak with a real person who knows your situation: no waiting queue, no ticket system, no faceless corporation.
It all started with what friends, family and neighbours already knew us for: the one call when the computer plays up, the Wi-Fi drops out or an important file suddenly disappears. Out of that person-to-person help, IT-Art Support has grown into a well-established team that has kept exactly this closeness.
Our promise is simple. We look after every client personally, explain technology in plain language instead of jargon and usually get back to you within 30 minutes. Depending on the task, the right person from the team takes it on. We solve most problems by remote help, often in under 2 hours. We handle your data in line with the revised Swiss Data Protection Act, and wherever possible backups and hosting stay in Switzerland.
It is precisely this closeness that keeps our clients with us and why they recommend us on. 5.0 stars and 14 reviews on Google mean more to us than any advertising promise.
Herrliberg, Lake Zurich
At home in Herrliberg, working across Switzerland.
IT-Art Support is based in Herrliberg on the right shore of Lake Zurich, right on the Gold Coast. That closeness is deliberate: for clients in the Zurich area I am often there the same or the next day. Remote help I provide nationwide.
Herrliberg, Küsnacht, Erlenbach, Zollikon, Meilen, Zumikon and Zurich, usually the same or the next day.
Wherever you are, I solve most problems remotely, usually in under 2 hours.
I keep backups and hosting in Switzerland wherever possible, under the nDSG.
Trust is the real job.
Technology is my craft. That you can rely on it is the standard I hold myself to. These principles apply to every job, from the printer problem to the complete network.
Personal & direct
You always speak with me, someone who knows your IT. No anonymous ticket, no hotline queue, no passing you around.
Fast & reliable
Reply usually within 30 minutes, remote help mostly in under 2 hours. I say what I do, and do what I say.
Transparent & fair
I always give the cost estimate before the work begins, with no hidden costs. And I explain in plain terms what I do and why.
Multilingual
Support in German, English and Spanish. So technology is explained in your language, not in mine.
What clients say on Google
Sehr professionell und schnell. Fernando hat meinen PC in Blitzgeschwindigkeit zusammengestellt, gebaut und geliefert.
Meinen fehlerhaften Server hat er in 20 Minuten wieder zum Laufen gebracht. Ein sehr kompetenter junger Mann, weiss was er tut. Spitze.
Freundlich, zuverlässig und speditiv. Hat meinen alten Computer aufgerüstet und Windows 11 installiert. Kann ich sehr empfehlen.
The company has an excellent service, rapid and professional. They came from one day to the next, understanding the importance and emergency of the problem. 100% recommended.
IT-Art Support hat mir schon mehrfach bei IT-Problemen geholfen, unter anderem bei Windows-Themen und technischen Fehlern. Sehr zuverlässig.
Sehr zu empfehlen. Schnelle Rückmeldung und kompetente Beratung.
All reviews come from verified Google accounts. View on Google Maps
Why you can reach out with confidence
Only what I can actually deliver. No small print, no empty guarantees.
Reply within 30 minutes
You write or call, and usually get a personal response within 30 minutes.
Remote help usually in under 2 hours
I solve most problems by remote help the same day, often within two hours.
Free initial consultation
The first assessment is free and with no obligation. You decide afterwards, in your own time.
Free homepage draft
Anyone thinking about a website gets a free draft first. Only then do we talk about building it out.
No contract lock-in
A single job or ongoing care, you choose. No subscription is pushed on you, cancellable at any time.
Cost estimate before the work
You always know before we start what a job will cost. No surprise on the invoice.
Get to know me
Call or write to me. The first conversation is free, and I reply personally, usually within 30 minutes.
No obligation · Reply within 30 minutes
FREE INITIAL CONSULTATION · NO CONTRACT LOCK-IN